By digitising governance processes during a complex merger, Sequana reduced reporting time by 50%, improved data accuracy by 60%, and enabled real-time stakeholder insight - driving faster, more confident decision making.
Sequana's commitment to governance and risk management is deeply ingrained in their project delivery and advisory approach. They specialise in large-scale water infrastructure projects involving numerous stakeholders and complex regulatory landscapes. A transparent and accountable processes is central to ensuring project success.
Their expertise extends to developing and implementing robust risk management frameworks, proactively identifying and mitigating potential challenges. This includes rigorous assessments of technical, financial, and environmental risks. Their proven track record demonstrates their ability to navigate complex projects and support water companies maintain the highest standards of governance and risk mitigation.
Accuracy, accountability and transparency are fundamental to the success of delivering our projects - it is vital that the solutions, and companies that we work with help us achieve these goals.
The Challenge
Sequana provided independent governance and advisory support for the merger of City West Water and Western Water, which resulted in the creation of Greater Western Water. Their scope of responsibility was to measure, monitor and track 52 different governance parameters before and during the business merge process. The data capture and analysis was complex. The resultant dashboard reporting to the Board and Transition Team needed to be intuitive, easy to interrogate, identify early trends and pre-emptively raise any concerning red flags.
Sequana’s role focused on ensuring the integration's success by July 1, 2021, through a rigorous assessment of governance, risk management, and internal controls, requiring a tool to make tracking, interrogation and reporting efficient. Their core activities included:
Our Solution
To effectively monitor and track the 52 governance parameters, across 7 different risk workstreams crucial to the City West Water and Western Water merger, Sequana required a robust and insightful analytics solution. Ensuring clear visibility and traceability of governance data was paramount for the merger's success.
SafetyInsights provided the ideal platform for Sequana to unlock powerful insights and gain a comprehensive understanding of the complex governance data. Demonstrating a deep understanding of Sequana's unique requirements, SafetyInsights delivered a tailored solution that was both secure and insightful.
The platform's ability to provide governed, seamless, and actionable data visualisations met Sequana's need for rapid trend identification and risk mitigation. SafetyInsights also provided the agility to meet the demanding timelines of the merger, delivering a solution that was fit for purpose and readily deployable.
The Impact
Through the implementation of SafetyInsights, Sequana was able to effectively manage measurement and reporting of the complex governance parameters of the City West Water and Western Water merger. The transformation made by streamlining data and reporting delivered key improvements in governance and operational oversight as follows:
Governance Management
SafetyInsights simplified the monitoring and reporting of 50 governance parameters, enhancing transparency and audibility. The platform enabled real-time data access, allowing the Board and Transition Team to respond to queries instantly during meetings - reducing average query response time from 24 hours to under 5 minutes. This resulted in improved accuracy of governance reporting, with reporting discrepancies reduced by 85% and audit preparation time cut by 30 hours per month, significantly improving audit readiness.
Operational Management
Sequana gained comprehensive visibility into the merger's progress, segmented by key governance areas. The intuitive dashboards facilitated seamless data discovery, enabling teams to identify emerging trends and potential risks early - increasing early issue detection by 40%. This led to a 60% improvement in data quality and a 50% reduction in reporting time, allowing for more agile decision-making.
Stakeholder Managment
SafetyInsights ensured all stakeholders had access to relevant governance data, fostering transparency and accountability. The platform provided timely insights and early indicators of potential issues, increasing risk flagging before escalation by 35% and enabling faster interventions, leading to more proactive management. This resulted in improved communication and collaboration across all parties, reflecting stronger engagement during the merger process.
Key Results
Improvement in early issue detection and reporting
Improvement in data quality and integrity
Improvement in responding to ad-hoc queries
Reduction in time spent on reporting
Testimonial
“The SafetyInsights Team developed a bespoke risk dashboard to support governance, operational and stakeholder engagement, and reporting. Many of the end users were unfamiliar with analytics tools, but this did not hinder their ability to use the tool. The key visuals resonated with the Executive Team and the business users. The ease of filtering, and inbuilt simplicity was critical to enabling the successful adoption and confidence in the tool.”
Ready to transform your business insights?
Discover how SafetyInsights can help your organization achieve similar results and overcome your unique data challenges.