Updated 1/1/2023

Frequently Asked Questions (FAQs)

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If you can't find the answer to your question, please feel free to reach out and we'd be happy to answer them for you!

General

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What is SafetyCulture?

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SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day. What started as a digital checklist app has today evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go. 
 SafetyCulture also helps teams do more than just tick the boxes for governance, risk, and compliance – it can help set environment, health and safety standards, and raise the bar when it comes to operational excellence.
With real-time data capture and actionable insights at your fingertips, you’ll always know what's working and what's not so you can focus on what truly matters – getting better every day. Unlock the potential of your working teams to propel your business forward with SafetyCulture.

What is SafetyInsights?

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SafetyInsights is an integration that works with SafetyCulture to give you a much clearer picture of how things are going with your operations, quality, equipment, and safety. It helps you spot important trends in how people are working, how well things are performing, and how your overall operations are running. Discover instant insights with our easy-to-use dashboards that are already set up to analyze your SafetyCulture data or customize your experience with our scalable Enterprise Solution tailored to your unique business needs.

How does SafetyInsights integrate with SafetyCulture?

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SafetyInsights connects directly to your SafetyCulture data via a secure API. It's like plugging one system into another so that all the information you're already collecting in SafetyCulture can be easily analyzed and turned into useful insights by SafetyInsights. This means you don't have to do any extra work – SafetyInsights simply works with what you already have to give you a deeper understanding of your operations.

Is SafetyInsights a recognized SafetyCulture integration partner?

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Yes, SafetyInsights is an integration partner of SafetyCulture. This means that SafetyCulture has verified that SafetyInsights can connect and work seamlessly with their platform. This means that you can be confident that SafetyInsights is designed to enhance your SafetyCulture experience and provide valuable insights from your existing data, in fact, SafetyInsights is one of SafetyCulture's first integration partners!

Who is SafetyInsights designed for?

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SafetyInsights is designed for anyone who is using SafetyCulture and wants to get a deeper understanding of their operational data to make smarter decisions. This could include Safety Managers wanting to track trends and prevent incidents, Operations Leaders looking to improve efficiency and quality; Asset Managers needing to monitor equipment performance, or Business Owners seeking an overall view of how their organization is performing; and contract or operational managers seeking real time updates and transparency across their business. Essentially, if you're using SafetyCulture and want to unlock the hidden insights within your data to drive positive change, SafetyInsights is for you.  

Do I need to have a SafetyCulture account to use SafetyInsights?

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Yes, you need a SafetyCulture account with a Premium or Enterprise license to use SafetyInsights. Think of it this way: SafetyCulture is where you collect all your valuable operational data through inspections, audits, and other activities. SafetyInsights then connects to that existing SafetyCulture data to analyze it and provide you with meaningful insights and reports. Without a SafetyCulture account and the data it contains, SafetyInsights wouldn't have anything to work with. It's designed to enhance and build upon your existing SafetyCulture captured data.

If you don’t have a SafetyCulture account yet, you can start a 30-day free trial - it is super easy to set up! In the meantime, you can still access our SafetyInsights dashboards using our demo data by signing up to a free SafetyInsights trial to see what insights you can gather once you get started using SafetyCulture.

What SafetyCulture features does SafetyInsights integrate with?

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SafetyInsights is designed to integrate with a wide range of SafetyCulture features to provide comprehensive analytics. Here are some key areas of integration:

Inspections, Audits, and Checklists

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SafetyInsights analyses the data collected from all types of inspections, audits, and checklists performed in SafetyCulture. This includes things like responses to questions and scoring. Take a look at our Inspections dashboard.

Issues

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When issues are raised and managed within SafetyCulture, SafetyInsights tracks their status, resolution times, types of issues, and locations, helping you identify recurring problems and areas needing attention. Take a look at our Issues dashboard.

Actions

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SafetyInsights allows you to monitor the assignment, completion, and effectiveness of actions created in SafetyCulture to address issues or improve processes. This helps ensure accountability and follow-through. Take a look at our Actions dashboard.

Assets

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If you utilize the Assets feature in SafetyCulture to manage equipment and locations, SafetyInsights can analyze inspection and maintenance data related to these assets, providing insights into their condition and usage. Register your interest for our upcoming Assets dashboard.

Training

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Data from training modules conducted within SafetyCulture, such as completion rates and scores, is analyzed by SafetyInsights to understand team competency and identify areas where further training might be needed. Register your interest for our upcoming Training dashboard.

Sensors & IoT Data

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If you have integrated sensors and IoT devices setup in SafetyCulture, SafetyInsights can incorporate this data into your analysis, providing a more holistic view of your operational environment. Register your interest for our upcoming Sensors dashboard.

Can SafetyInsights help me analyze my SafetyCulture data more effectively?

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Absolutely! Think of SafetyCulture as the place where you collect all your important information. SafetyInsights then acts like a powerful magnifying glass and analysis tool for that information. It can help you spot trends you might otherwise miss, dig deeper into specific areas, and create easy-to-understand reports and dashboards. So, yes, SafetyInsights is specifically designed to help you get much more out of your SafetyCulture data and make more informed decisions.  

What makes SafetyInsights different from SafetyCulture's built-in analytics?

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While SafetyCulture provides valuable built-in analytics for a general overview, SafetyInsights often goes much deeper, offering more advanced analytics capabilities. This can include things like combining your SafetyCulture data with information from other business systems to get a holistic view. Furthermore, some SafetyInsights solutions offer predictive analytics, helping you to identify potential risks or issues before they happen based on trends in your data.

You'll find more options for highly customized reporting and interactive dashboards in SafetyInsights, allowing you to visualize your data in exactly the way that makes the most sense for your business. It's about moving beyond basic reporting to uncover more sophisticated insights and even anticipate future challenges. Importantly, SafetyInsights is designed with an easy-to-use interface, meaning you don't need to be an analytics expert to understand and benefit from the insights it provides. Getting started is usually quick and straightforward – all you need is access to a web browser and to setup an account and you're up and running! This focus on usability and simple setup, alongside more sophisticated analysis, allows you to unlock powerful insights without requiring specialized analytics/IT skills.

How do I know if the Enterprise Plan is right for me?

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If your organization has highly specific reporting needs or to use custom SafetyCulture templates, our Enterprise solution may be a better option. The Enterprise solution is ideal for companies looking for a fully customized analytics experience, designed to meet your specific business lens, workflows, and data requirements. Built using your SafetyCulture templates these dashboards go beyond raw data—they deliver practical, actionable insights to drive safety, quality, and operational excellence at scale.

Our specialists collaborate closely with you to develop dashboards that align with your operations, structuring data in a way that enhances efficiency and performance. As your business evolves, so do your dashboards. Seamlessly scale with SafetyInsights, adapting to team expansion, new markets, and growing data needs. Gain a dynamic, enterprise-grade solution that empowers your organization with the insights necessary to drive continuous improvement.

Features and Functionality

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What kind of data visualisation does SafetyInsights offer?

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SafetyInsights offers a variety of data visualization options to help you understand your SafetyCulture data at a glance. The choice in visual has been carefully crafted within our dashboard to make sure it resonates with your data and allows you to get genuine insight. Within our dashboards, you can typically expect to see:

KPIs

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Providing a high-level overview of key metrics.

Bar Charts and Column Charts

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For comparing different categories, like incidents by location or issue types.

Line Charts and Combo Charts

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To show trends over time, such as decreasing incident rates.

Pie Charts and Donut Charts

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For illustrating proportions, like the breakdown of safety observations.

Heatmaps and Flow Charts

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To visualize data across locations or assets, highlighting areas needing attention.

Tables and Summaries

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For detailed data presentation and key statistics.

Can I generate custom reports using SafetyInsights?

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The advantage of SafetyInsights is the interactivity of your dashboards – almost all of the charts and visuals can be clicked, sorted, filtered and exported, enabling you to generate custom dashboard reports you can view and share. This often includes options to:

  • Focus on specific timeframes, locations, teams, or data through filtering and sorting.
  • Choose the information by selecting specific data fields to include in your dashboard reports.
  • Export data in formats in tabular spreadsheet formats like Microsoft Excel for further analysis.

Can I export data from SafetyInsights?

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Yes, it is easy to export data from SafetyInsights. Almost all charts and visuals can be exported in a variety of formats including Image (PNG or PDF) – this allows you to do things like insert an image of your chart into a presentation or print and Excel (XLSX) – this outputs your data in tabular spreadsheet format, enabling you to use this data in other applications. To learn how to export data in SafetyInsights, please find our article here.

How often are my dashboards updated?

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Your dashboards are automatically refreshed overnight in your respective Timezone. This usually means that any changes made throughout the day are presented in your dashboard the next day. Typically, the dashboard will reload between 12:00 - 5:00 AM every day. We offer Enterprise customers the ability for more regular data refreshing, and custom refresh times.

Getting Started and Set-up

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How do I get started with SafetyInsights?

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Getting started is easy! Click on the ‘Start for free’ button on the top of this page and follow the steps to get setup and connected – it’s that simple!

How do I set up SafetyInsights to connect to my SafetyCulture account?

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During the setup process you will be guided through setting up accounts and connecting to your SafetyCulture data – once this has been completed, we’ll start to load your data into your new dashboards so you can start to gain meaningful insights. If you get stuck during this process, feel free to reach out to our friendly team.

Is there any setup fee for SafetyInsights?

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No! There are no setup fees for our free trial or Insights plan – once you’ve setup your account you immediately have access to a 30-day free trial. We want you to the platform and see its value straight away!

Can you set up SafetyCulture templates for us?

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Yes, as a SafetyCulture partner with over 11 years’ experience with the platform, we can set up a best-practice template, including training and onboarding for you and your staff. Please feel free to reach out for a quick, no obligation chat.

I have some specific requirements, can I customize the dashboards with different visuals including colors, fonts and layouts?

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Yes! We offer an Enterprise plan which allows for advanced customization of your dashboards, aligned with your company brand, custom templates and additional data sources. Please feel free to reach out for more information.

Can we show historical data, not stored in SafetyCulture, into our SafetyInsights dashboard?

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Yes, for Enterprise plan customers, historical data is supported (subject to the source and format of the historical data).

Technology

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What technology does SafetyInsights use to get data from my SafetyCulture account?

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SafetyInsights uses secure REST-ful API connectivity to get data from your SafetyCulture tenant - this is secured using SSL encryption and an API key.

Do you support Single Sign-On for SafetyInsights?

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Yes, Single Sign-On (SSO) is an option for our Enterprise plan customers. Our Single Sign-On options include Google, ADFS, Azure AD and custom implementations like OIDC and SAML.

Can we embed SafetyInsights into our own systems?

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Yes, for Enterprise plan customers we can provide configuration for SafetyInsights to be embedded within your corporate systems – dependent upon technology.

Where is my SafetyInsights data hosted?

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Your SafetyInsights data is hosted by Amazon Web Services (AWS) - an industry leading cloud computing platform - the same underlying platform as your SafetyCulture data.

Can we embed SafetyInsights into our own systems?

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Yes, for Enterprise plan customers we can provide configuration for SafetyInsights to be embedded within your corporate systems – dependent upon technology.

What are the system requirements for using SafetyInsights?

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As an entirely web-based platform, just like SafetyCulture, SafetyInsights does not require any special system requirements other than a modern web browser and Internet connection. We recommend using SafetyInsights on a desktop or laptop computer, via a modern web browser such as Google Chrome or Mozilla Firefox, with a monitor resolution of at least 1680 x 1050 pixels. If you are accessing SafetyInsights from a corporate or public network, please ensure your system is compatible with Websockets. For best performance accessing SafetyInsights, please disable any VPN connections.